Privacy Notice.

North West Blood Bikes Lancashire & Lakes (NWBBLL) is committed to ensuring that the personal data of our volunteers is handled in accordance with the principles set out in General Data Protection Regulation (GDPR).

This privacy notice tells you what to expect when NWBBLL collects personal information about you.

North West Blood Bikes Lancashire & Lakes. Unit 5, Momentum Place
Bamber Bridge

Contents of this notice:

  1. How do we get your information?
  2. What personal data we process and why
  3. Our lawful bases for processing your personal data
  4. How long we keep your personal data
  5. Monitoring of staff
  6. Your rights in relation to this processing
  7. Transfers of personal data
  8. Data sharing

1 How do we get your information?

NWBBLL collects private information from volunteers. This information is provided directly by the volunteer. We do not collect information from other sources or third parties.

2 What personal data we process and why

When you apply to be a volunteer for the charity NWBBLL will collect the following information:

  • Your full name and address and preferred name; your land line telephone number and your mobile telephone number; your personal email address; the name address and relationship of your nominated contact person for emergencies. We will also record your age if you are over 70.
  • Annually NWBBLL will ask for your driving licence code. The charity will check your driving record and if you have any endorsements or points on your licence the charity may take action to prevent you from riding for the charity.
  • Your bank account details in cases where the charity reimburses volunteers for expenses incurred or you purchase items from the charity.
  • Disciplinary records and documentation related to any investigations, hearings and warnings/penalties issued.
  • Whistleblowing concerns raised by you, or to which you may be a party or witness.
  • Information related to your training history and development needs.

3 Our lawful basis for processing your personal data

The law requires us to set out the lawful grounds on which we collect and process your personal information as described in this notice.

NWBBLL collects and processes the personal information of volunteers for the purposes of the legitimate interests of the charity. Legitimate interests is one of the six lawful bases for processing personal data.

4 How long we keep your personal data

For each category of data processed we will have a policy that specifies the maximum retention time for that particular data category.

5 Monitoring of staff

NWBBLL operates a volunteer courier service in support of the NHS. All deliveries are recorded on a rota for operational reasons including review and improvement to services. This information is also to provide traceability in the event of any query from the NHS.

For purposes of rider safety and public protection our liveried vehicles are fitted with trackers which record location, time, and speed of the vehicle. This data is monitored for compliance with speed limits and may form the bases for individual retraining or corrective counselling in accordance with our disciplinary policies.

By its nature it is possible this data could be requested by police or other authority in the course of an investigation and may be disclosed to them if lawful to do so.

6 Your rights in relation to this processing

6.1 Right to be informed

You have the right to be told how your personal information will be used. This privacy notice and other policies and statements used on this website and in our communications are intended to provide you with a clear and transparent description of how your personal information may be used.

6.2 Right of access

You can write to us to ask for confirmation of what information we hold on you and to request a copy of that information (and other related information). Provided we are satisfied that you are entitled to see the information requested and we have successfully confirmed your identity, we will provide you with your personal information subject to any exceptions that apply.

6.3 Right of erasure

Our Next Ride May Save a Life. Will Yours?
At your request we will delete your personal information from our records as far as we don’t have an overriding legitimate reason for holding on to it (e.g., to comply with a legal obligation).

6.4 Right of rectification

If you believe our records of your personal information are inaccurate, you have the right to ask us to update those records. You can also ask us to check the personal information that we hold about you if you are unsure whether it is up to date or not.

6.5 Right to restrict processing

You have the right to ask us to restrict the processing of your personal information if there is disagreement about its accuracy or whether our use is legitimate or not.

6.6 Rights related to automated decision-making

Where we take automated decisions in relation to your personal information with no human involvement.

6.7 Right to object

You have the right to object to processing where we are: processing your personal information on the bases of the legitimate interests’ ground (see ‘Our lawful basis for processing your personal data’ above) and we have no compelling reason we can demonstrate to continue with that processing.

7 Transfers of personal data

We will not transfer the personal information of volunteers to third parties.

8 Data sharing

In some circumstances, such as under a court order, we are legally obliged to share information.

9 Complaints

If you wish to complain about the way in which NWBBLL has processed your personal information the Information Commissioner’s Office is the UK regulator for data protection.

Information Commissioner’s Office
Wycliffe House
Water Lane